Why should I have a Loyalty Program for my customers?

- Build and reward your loyal customer base
- Improve customer retention
- Distinguish yourself from your competitors

Servistree will help you identify, retain, and grow your most loyal customers.

In a competitve marketplace many companies are competing for the same customers, it is critical that you build strong relationships with your customers. Servistree will help you do just that, by identifying, retaining and growing your best customers.

Whether you're determined to build customer loyalty, looking for ways to retain customers, motivate them to increase their purchasing, create brand loyalty, or all of the above, our programs are designed with clear objectives to help you answer the following questions:

- Who are my best customers?
- What are the demographics of my customer base?
- When was the last time a specfic customer purchased my product or service?
- Am I maximizing the value of my customers?

The rewards generated from a loyalty programs are a great way to thank your customers, but more importantly it is an excellent opportunity to give them a reason to come back and spend more money! Our program can easily support cash back rewards, track customer visits, and power community reward programs. As a business owner you need to cater to a broad range of customers; and now servistree can provide you with a single source and customize a solution to meet your objectives.

Why should I use a customer loyalty program?

Retain Customers & Increase Sales – You can create and encourage repeat visits from your customers.
Distinguish Yourself from Your Competitors – As well as capture and maintain an important customer database.
Thank Your Customers – Show your appreciation for your customers' continued business.

How are rewards managed?

With stored valued programs, the member's reward is stored right on the card or a mobile device and can be redeemed during any visit.

How can I reward my customers?

You can reward your customers by giving them money back, award them free products or services, priority seating on busy nights, advance notice of sales, special "VIP" tables, take-out specials, invitation only events, priority pick-up/delivery service - and more.

Some Loyalty Reward examples:
1. A free item with purchase such as "A free appetizer with any entrée." Or, "Free garlic bread with any large pizza." Offer a "high-perceived (low-cost) item along with the purchase of a high-profit item.
2. Dollars off… "$5.00 off any purchase of $25 or more." This is much better than just giving people a $5 off coupon because it requires them to spend a minimum amount with you to gain the savings.
3. Bundled items too. Example: "Appetizer, entrée and dessert for $19.95." Or, "Large pizza, wings, and 2-liter for $19.95" Or, manicure and cut at a special "bundled" price. This again, gets your ticket average up, while providing a tangible incentive for your customer.

You have complete control to choose what's best for your business. You account manager can work with you and suggest offers that work well for other retailers.

How does servistree help me manage my Loyalty Program?

You are assigned an account manager who will help you start and implement your program by sharing knowledge of what works and what doesn't. You don't have to reinvent the wheel. Your account manager is available to give suggestions and provide ideas on how to best promote you business.

How do I managed and oversee my program?

Servistree provides you with a safe and secure web portal to manage and view all your program.

- Create custom loyalty program - Manage loyalty complete with member statistics - Data Analysis. View easy to understand reports about your program and results

One of the most attractive elements of our portal is that you are able to understand who your customers are, what they purchase and when. With one click you can see who your most important customers are.

How do the members of my loyalty program track balances?

Your members view their personal recap on getyourbalance.com. Members can view their current point balance, recent transactions, recent certificates issued and redeemed, store/restaurant information, and view internet specials! Features of getyourbalance.com:

- Available for your members 24/7, 365 days a year.
- Your members create their own user name and password. The website is SSL Secured (128 bit), to protect the member's confidential information.
- Entice your members to update their existing information or add missing information by supplying new addresses, phone numbers, or email addresses. We can even help offer an incentive by giving them points for this activity.

What type of reporting does servistree provide?

Through our web portal you will be able to view in-depth program analysis using a variety of detailed reports. With this information you will also have access to how much was spent when the offer/award was redeemed and an ROI figure to help you begin to understand you customers' behaviors!

Who owns my customer data?

You do. We are merely custodians of your data. Privacy: This is YOUR data and will NEVER be shared with any third party whatsoever. It remains your property, and stays private at all times.

What can you tell me about redemption rates?

Since customers "opt in" to your program, you'll enjoy much higher redemption rates than with expensive and wasteful mass-advertising. That's because your customers have "requested" to get offers from you and they look forward to receiving them. But because the cost of our program is minamal - "Return On Investment" is extraordinary. Your results will depend on the number of members in your program, the offers, and of course... guest satisfaction with your business. You can monitor the success of your program, redemption rates, return on investment - and more with our detailed reports. These are available to you 24/7.

How do I run an effective loyalty card program?

Click here for a tips on how to run an effective loyalty program.

Servistree offers custom loyalty programs that are valuable and affordable. We provide different pricing plans to fit any budget.

You can get started for as little as $59 per month

Call (866) 944.3244 today and ask us how.